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Privacy Policy and Terms of Service

Privacy Policy

Effective Date: November 29, 2024

Introduction
Ascent Real Estate Group ("Company," "we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our real estate services.

Information We Collect

1. Personal Information: We may collect the following personal information:
   - Name, address, phone number, and email address.
   - Information related to your real estate needs, preferences, and transactions.
   - Financial details, such as pre-approval letters, when necessary for transactions.

2. Non-Personal Information: We may collect non-identifiable data, such as:
   - Browser type, device information, and IP address when visiting our website.
   - Information gathered through cookies and analytics tools.

How We Use Your Information
We use the information we collect to:
   - Provide real estate services, including property searches, transactions, and consultations.
   - Communicate with you about your inquiries, transactions, or updates.
   - Send promotional emails or newsletters, if you opt-in.
   - Improve our services, website, and marketing efforts through analytics.

Sharing Your Information
We do not sell your personal information. However, we may share your data with third parties in the following circumstances:
   - With service providers who assist in delivering our real estate services, such as title companies, mortgage lenders, and home inspectors.

   - Data will not be shared with third parties for marketing or promotional purposes
   - To comply with legal obligations or enforce our agreements.
   - With your consent or as necessary to complete a transaction.

Protecting Your Information
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no system can guarantee complete security.

Your Choices
   - Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe link in our communications.
   - Access and Update: You have the right to access and update your personal information. Contact us to make changes.
   - Cookies: You can manage or disable cookies in your browser settings.

Children’s Privacy
Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. Please review their policies separately.

Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Effective Date" updated accordingly.

Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Ascent Real Estate Group
333 Bridge St, Suite 100

Grand Rapids, MI 49504
Operations@ascentrealestategrp.com 
616.681.4836

Thank you for trusting us with your real estate needs.

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